Telecommunications Courses

Telecommunication is the transmission of signs, signals, messages, writings, images and sounds or intelligence of any nature by wire, radio, optical or other electromagnetic systems. Telecommunication occurs when the exchange of information between communication participants includes the use of technology.

TELECOMMUNICATIONS ESSENTIALS

COURSE OVERVIEW

This Telecommunications Essentials  training course provides you with a working understanding and appreciation of the features, functions and modern implementations of telecommunication networks. All major market penetrations are discussed, concentrating on the universal goal of converging all applications (voice, data, image, video...) onto one network and providing the appropriate quality of service for each

PROGRAM KEY FEATURES:

As a result of taking this telecommunications training, you will be able to:

  • Define basic terminology and concepts of communications networks
  • Compare and contrast packet switching and circuit switching
  • Explain the operation of private circuits
  • Describe high speed WWANs services
  • Discuss performance factors associated with network cabling
  • Illustrate the operation of cellular private radio systems
  • Examine DSL and ISDN
  • Describe telephone signalling methods
  • Examine the features and ATM and Frame Relay
  • Discuss GEO and LEO Satellite Sys
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WHO SHOULD ATTEND

  • Regulatory Authorities, Agencies, and Commissions
REGULATION OF TELECOMMUNICATIONS SERVICES

COURSE OVERVIEW

To improve the ability of telecommunications services regulatory authorities, legal officers, and relevant ministries that monitor and enforce quality of service requirements, GMT has designed an intensive training course on Regulation of Telecommunications Service: In this course, participants will explore the key elements of laws surrounding the telecommunications industry ,successfully monitor quality of service as well as examine practical examples that illustrate “best practices” throughout the world. Special presentations will examine how intellectual property works in the region and in the globe

PROGRAM KEY FEATURES:

  • Analyzing universal access and growth strategies of utilities in the telecommunications sectors
  • Illustrating the key elements of successful telecommunications service delivery
  • Illustrating the key methods for monitoring, reliability and ease-of-use of services provided
  • Applying intellectual property laws
  • Creating consumer outreach and communication programs to improve feedback capabilities
  • Creating your own Action Plan to create an Intellectual property, monitor it and protect it.
  • Practical knowledge of regional and international practices.

WHO SHOULD ATTEND

  • Commissioners, Directors and
  • Key Staff of telecommunications Institutions, Regulatory Authorities, Agencies, and Commissions 
  • Legal officers in the telecommunications industry
  • Policies and Projects officers 
  • Directors and Key Managers of Public and Private organisations

International Telecommunications Service Organizations

TELECOMS MARKET ANALYSIS & EVALUATION

COURSE OVERVIEW

Too often, telecoms market analysis focuses on short-term, operational issues and fails to address the longer-term fundamentals that can make or break operators’ ability to survive in the rapidly-changing telecoms marketplace.

Telecom Market Analysis and Evaluation is a two-week training course trains delegates to probe in-depth the factors that influence telecoms organisations’ market approaches and helps them to enhance the effectiveness of their marketing strategy.

Attendees analyse in detail the short and long-term impact of macro- and micro-environmental, competitor and customer trends on both the telecoms market and operators’ options. They then transform this information obtained into knowledge upon which they can build effective marketing strategies.

A real-life example is used throughout the course to enable delegates to apply their new skills to a market analysis challenge.

PROGRAM KEY FEATURES:

At the end of this highly participative course you will be able to:

  • Identify and assess realistic market opportunities and establish a robust, market-oriented strategic marketing framework
  • Identify and exploit multiple sources of data on the environment, customers and competitors that are relevant to understanding key market trends
  • Implement a thorough analysis of short- and long-term macro-environmental factors that will impact the choice of marketing strategy
  • Assess factors influencing customer behaviour and loyalty in telecoms and suggest a response to customer analysis challenges
  • Carry out a detailed analysis of competitor activity, establish sources of sustainable competitive advantage and optimise competitive positioning over the long term
  • Use the market analysis conducted throughout the course to develop a market-oriented value proposition that is robust and sustainable across multiple future scenarios.

WHO SHOULD ATTEND

  • This course is designed for people with 1-2 years’ experience in a marketing function who are seeking to improve their knowledge of telecoms market analysis techniques and market-based strategy development approaches.
THE REAL TELECOMS MBA

COURSE OVERVIEW

More than ever before, the dynamics and fast pace of the new Telecom Service environment require cross-functional experts who master complexity and go beyond the silo thinking. This “Mini-MBA” program prepares participants to move into more senior positions or into functions away from their base education. It provides you with the intellectual capital needed to excel as a high-performance manager in this fast moving industry.

PROGRAM KEY FEATURES:

You will be better able to:

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  • Develop an all-round view of how successful Telecom organizations operate
  • Understand the fundamental of a Telecom company’s core business disciplines
  • Know how to implement strategies effectively through people and different departments
  • Improve you personal business understanding and career potential
  • Become an active contributor to the change process for your own company
  • What will I do in this program?

WHO SHOULD ATTEND

  • Commissioners, Directors and Key Staff of telecommunications Institutions, Regulatory Authorities, Agencies, and Commissions 
  • Legal officers in the telecommunications industry
  • Policies and Projects officers